Purchase information & privacy

Please read before approving a quotation or sending an enquiry. Updated 7 November 2026.

Quotations & made-to-measure orders

This website presents options and reference ranges. It does not accept online orders or payments. Prices, fabric codes, measurements, headings, hardware, fitting/delivery charges, applicable taxes and timing are confirmed in the quotation.

Advance payments, changes, cancellation terms and timing must be agreed before production.

Warranty & concerns

Warranty periods and coverage are confirmed for each product and order. Made-to-measure terms do not remove the right to a remedy for faulty goods or an incorrect specification supplied by the seller.

Send your order reference, a description and photos of the issue to hienremdanang@gmail.com. Consumer rights under Vietnamese law apply.

Data on this website

Saved favourites contain only product option IDs in your browser’s localStorage. Remove individual favourites or clear the website data in your browser.

The enquiry tool drafts text on your device. It does not send the form to a Hiên Rèm server. Opening your email app and pressing Send sends it through your email provider.

Identity documents and bank details are not needed for a quotation enquiry. You may email to request access, correction or deletion of contact details you have sent. An enquiry is not consent to marketing.

Studio treatment and sample code choices may be kept temporarily in sessionStorage to prefill an enquiry. The website has no advertising pixels or analytics. Hosting may process technical access logs to provide the service. Zalo, Facebook, Instagram and email applications have their own data policies.

Samples & images

The website uses photos supplied by Hiên Rèm, Modero/Zendecor supplier images and some visualisations for interior inspiration. Visualisations are not installation records or coded fabric samples. Catalogues can be viewed on this website. Screen colours can differ from physical samples.

Business operator information

The address, hotline and email have been confirmed by the brand owner. Business registration and tax details are awaiting confirmation from the brand owner. This website presents ranges and supports enquiries; samples, quotations and order details are confirmed separately before ordering.

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